Join the Dynamic Team at
HASSLER roma

We are looking for professionals with experience in similar roles, who demonstrate flexibility, elegance, an excellent command of the English language, and a strong team-oriented attitude. Previous experience in Michelin-starred restaurants will be considered a plus.

We offer appropriate training and the opportunity to join a well-established team known for its high level of service.

Previous experience in similar roles is required, along with availability to work on weekends and holidays, flexibility, and a strong team-oriented attitude. A good command of the English language will be considered an advantage.

Hassler Roma, a prestigious 5-star luxury hotel in the center of Rome, is seeking a Maintenance Coordinator. The candidate will be responsible for organizing the hotel’s maintenance services, coordinating with the Maintenance Manager, the various hotel departments, and General Management.

The ideal candidate is a dynamic and proactive individual with knowledge of Microsoft Office and maintenance management software. They also possess proven skills in routine maintenance and are able to plan preventative and corrective interventions, supervise internal technicians, and coordinate external suppliers. The primary objective is to maximize system efficiency, minimize problems, and ensure safety. Flexibility and a willingness to work in a team are also required.

Requirements

• Excellent command of both Italian and English.
• Good proficiency in Microsoft Office applications.
• Previous experience in a supervisory role within a spa or luxury hotel is preferred.
• Knowledge of spa operations and booking/reservation systems is considered an advantage.

Skills & Qualifications

• Strong organizational and coordination skills.
• Guest-focused mindset with excellent problem-solving abilities and attention to detail.
• Professionalism, discretion, flexibility, and the ability to work effectively under pressure.
• Leadership skills and a collaborative, team-oriented approach.

Key Responsibilities

• Support the Spa Manager in the day-to-day operations of the spa.
• Coordinate the team, prepare staff schedules, and assist with employee training and development.
• Ensure compliance with quality, hygiene, and health & safety standards.
• Contribute to achieving sales targets, enhancing guest satisfaction, and ensuring the smooth operation of all spa activities.

Requirements

• Certified professional beautician qualification.
• Proven experience in spa and beauty treatments, including massages, facial and body treatments, manicures, pedicures, and hair removal.
• Good command of both Italian and English.
• Previous experience in a luxury 5-star hotel and familiarity with premium skincare and wellness brands is preferred.

Skills & Qualifications

• Passion for wellness and a strong guest-oriented approach.
• Professionalism, impeccable personal presentation, attention to detail, reliability, and a team-oriented attitude.
• Ability to confidently and discreetly recommend spa treatments and retail products.

Key Responsibilities

• Deliver spa and beauty treatments in accordance with the property’s quality standards.
• Ensure treatment rooms and equipment are maintained in a clean, hygienic, and sanitized condition.
• Complete treatment records and related documentation accurately.
• Provide a personalized guest experience by anticipating guests’ needs and ensuring exceptional service.