Why Book Direct?

Reasons to Book Direct with Hassler Roma

No hidden fees: be assured that at the Hassler we do not charge any booking fees and we maintain a full transparency policy of charges.

Best rate guarantee: here at the Hassler you are sure to find the lowest rate possible for your stay.

Expertise: on the Hassler website you’ll find the most updated news and offers.

Personalization: through direct booking at the Hassler, you will have access to our dedicated reservations specialists to help with your booking.

Security: through hotelhasslerroma.com you can book under the highest security standards possible. All the transactions are completely safe with us.

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Hassler Roma

COVID-19 PROCEDURES

The Hassler Roma has always had as priority the exclusive well-being and maximum satisfaction of its Guests.

In this challenging period, the guarantee of safety, not only in the suites and rooms but also in the common areas, is of primary importance for us.

For this reason, our commitment will be even greater in order to protect the health of our Guests and ensure a safe and, at the same time, unforgettable stay in the Eternal City.

We invite you to read the Covid-19 procedures, in compliance with the existing national regulations.
With the desire to go ahead and welcome you again to the Hassler Roma.  

At the Front Office and in other common areas, including the area outside the hotel where the doorman stands, safe social distancing of at least one meter is always mandatory.
Adequate and understandable information about prevention measures will be available to all guests.
In order to facilitate social distancing, the doorman will let one person at a time in and out of the hotel. 
Handshaking and all gestures involving interpersonal touching are discouraged. 
A 60 to 85% alcohol-based hand sanitizer gel will be available to guests both at the Concierge Desk and at the Front Desk. 
The Front Office staff, including Doorman and Bellboy will keep a safe social distance of at least one meter from colleagues and guests and will be provided with personal protective equipment such as:
 -  Gloves (if necessary).
 -  Mask (to wear in case social distancing rules cannot be enforced).
Guests will be required to wear masks in the common areas only when it is not possible to maintain the safety distance of one meter. 
The Doorman, wearing mask and gloves, will welcome guests making sure to keep social distance. He will handle the guests’ luggage carrying it inside the hotel and handing it over to the Bellboy or to the concierge.
All accessible parts of the luggage (including handle and zipper) will be sanitized by the Bellboy. The staff handling the luggage will wear gloves. 
The guests will then be directed towards the Front Office by the Bellboy or the Concierge always keeping a safe social distance. 


Daily cleaning will be done following the hotel standards by using detergents suitable for the different types of material treated, in compliance with the instructions for use provided by the manufacturers.
Sanitization will be carried out with a sodium hypochlorite solution diluted to 0.1% or with 70% ethyl alcohol for surfaces that may be damaged by sodium hypochlorite, in compliance with the instructions for use provided by the manufacturers.
The room will first be cleaned and then all surfaces will be sanitized with particular care for the objects and items the guests are more likely to touch: telephones, remote controls, pens, handles, bathroom faucets, shower mixers, etc.
A 60-85% alcohol concentration gel for hand hygiene will be made available to guests and hotel staff.
The cleaning staff will be equipped with individual protection gears necessary for carrying out the work entrusted to them:
 -  Gloves
 -  Masks
 -  Hair caps (only when needed)
 -  Footwear suitable for sanitization (if necessary) 
The simultaneous presence of several members of the staff in the same guest room will be avoided.
During the housekeeping of the room, the guests must not be inside the room.


• ROOM HOUSEKEEPING

• GUEST LAUNDRY SERVICE
Daily cleaning will be done following the hotel standards using detergents suitable for the different types of material treated, in compliance with the instructions for use provided by the manufacturers.
Sanitization will be carried out with a sodium hypochlorite solution diluted to 0.1% or with 70% ethyl alcohol for surfaces that can be damaged by sodium hypochlorite, in compliance with the instructions for use provided by the manufacturers.
F&B staff must keep social distance of at least one meter at all times.
Adequate and understandable information about prevention measures will be available to all guests.
Handshaking and all gestures involving interpersonal touching are discouraged. 
A 60 to 85% alcohol-based hand sanitizer gel will be provided to guests both at the Concierge Desk and at the Front Desk 
Whenever possible entry and exit routes will be different in order to guarantee social distancing and reduce gatherings.
Cloakroom service and the use of hangers will not be allowed.
Customers will have to wear a mask whenever they are not sitting at the table (e.g. to go to the bathroom or to the cashier).





Suppliers entering the premises will preferably use dedicated routes as well as comply to all Covid-19 safety precautions and prevention systems indicated by the Management.
It will always be mandatory to respect safe social distance of at least one meter during conferences and events or a bigger distance if requested by any eventual regulation issued by local authorities. The distance must also be respected when entering and leaving the premises. 

Adequate information about prevention measures, easily comprehensible also to clients of different nationalities, will be provided.
Appointments must be booked in advance and the daily list of clients must be saved for a period of 14 days.
Body temperature will be measured to all the clients and to the staff. Access to the SPA will be denied to anyone with a body temperature higher than 37.5°.

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Adequate information about prevention measures, easily comprehensible also to clients of different nationalities, will be provided. 
Appointments must be booked in advance and the daily list of clients must be saved for a period of 14 days.
Body temperature will be measured to all the clients and to the staff. Access to the SPA will be denied to anyone with a body temperature higher than 37.5°.

READ MORE

OUR STAFF WILL BE CORRECTLY TRAINED AND PREPARED TO ADDRESS ANY SYMPTOMATIC CASE IN THE HOTEL.
A KIT WILL BE AVAILABLE AT THE RECEPTION DESK TO BE USED IN THE EVENT OF INFECTION. THE KIT WILL CONTAIN:
- FFP2 type masks;
- face protection;
- gloves (disposable);
- protective apron (disposable);
- full-length long-sleeved suit;
- shoe covers (disposable);
- germicidal disinfectant / wipes for cleaning surfaces and fabrics;
- disposable bag for biohazardous waste.

THE AREAS IN WHICH PEOPLE AFFECTED WITH COVID19 HAVE STAYED WILL BE CAREFULLY DECONTAMINED AND SANITIZED BEFORE A SUBSEQUENT RE-USE.
INFORMATION WILL BE REQUESTED ON THE CONTACTS RECEIVED BY THE INFECTED PERSON INSIDE THE STRUCTURE REGARDING:
The person who provided direct assistance to the infected person without the use of recommended PPE or through the use of unsuitable PPE.
The person who has had unprotected direct contact with the secretions of the infected person. 
People who have had direct physical contact with the infected person.
People who had direct contact (face to face) or found themselves in a closed environment - a vehicle, a room - with the infected person for at least 15 minutes, at a distance of less than 2 meters.
People who stayed in the same room with the infected person.


An important message for our Guests

Dear Guests,

We are thrilled to announce that the legendary Hassler will reopen its doors on September 1st.
It will be the first day of the rest of our history and we can't wait to welcome you back!

From June 1st, il Palazzetto is ready to welcome its guests again!
More information about the Covid-19 procedure.


Our Booking Department will always be available at the email address booking@hotelhassler.it or by phone +390669934755. 


My warmest regards,
Roberto E. Wirth
Owner and General Manager